UlatusEcho International
Echo International Client Interview

Client Interview

Multi-Language Services Provider

Echo International

Echo International

Multi-Language Services Provider

Echo International is a multi-language services provider specializing in high-stakes pharmaceutical and medical translations. They partnered with Ulatus for a landmark 2.6 million character Japanese to English pharmaceutical translation project, one of the largest of its kind, requiring true subject-matter expertise and flawless delivery across 45 business days.

Echo International

The Interview

Echo International on their record-setting pharmaceutical translation project with Ulatus

What factors made you to choose Ulatus to assist you with the translation?

We were very impressed by the list of credentials, the Japanese office location, and expertise. When we contacted Ulatus to request information, the response was very professional and without requesting the CVs, Ulatus provided a few CVs, which displayed true competency and transparency. Due to the large volume, our budget was below average, but Ulatus worked with us to find a budget that made sense for us both.

- Echo International

What was your overall experience of working with Ulatus on the first Japanese translation project for the 2.6 Million character pharmaceutical project?

We were extremely impressed by the ability to deliver each milestone on or before the dates. And the quality was superb. Overall, we were very impressed and happy to work with Ulatus.

- Echo International

What were your perceptions about working with Ulatus before starting the translation project? How have those perceptions changed since you started working with Ulatus?

As we mentioned, Ulatus appeared to be very professional and true experts in pharmaceutical translation.

- Echo International

What do you like most about working with Ulatus? Or what did you feel were the three biggest benefits of working with Ulatus?

Top quality, expertise, reliability.

- Echo International

What challenges were you facing before choosing Ulatus and how did Ulatus help you overcome the challenges?

It's a challenge to find true experts in Japanese>English pharmaceutical translations who can handle such a large scope in a limited time.

- Echo International

If you were to recommend Ulatus, how would you describe the services?

Top quality, fast, and reliable.

- Echo International