
Building Trust through Robust Data & Privacy
Security Practices
Through the latest in security technology and the best practices in data-management processes, we ensure your data is always secure
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Customer Data Protection: Ownership and Privacy Assurance
Data that our customers upload to our servers remains their sole property, and it is our utmost priority to keep their data private, confidential, and secure. Content submitted to our servers, including translations of that content, will remain the customer's sole property.
Crimson Japan, will not share personally identifiable information with any third party without the customer's express consent, or unless compelled by applicable laws.

How we keep your Privacy and Data Protected
Eight layers of protection across every phase of your translation project.
Real time data deletion
Our solution offers a "Sensitive Data Management (No Data Storage)*". This means that once text hits our server and is processed, the data is removed from the temporary storage in real time. Hence, your data isn't retained on our servers and is immune to security threats. This solution allows you to have complete control of your data and security. It also reduces the risk associated with data management and its control. We do not use your data to train our machine translation engines, which is a rarity in the translation industry. This solution, we believe, is unique, extremely secure, and respects data ownership.
End to end data Encrypton
All communication is encrypted by default and is true for the communication between our cloud servers and the user's web browser. Through strong cryptography based on industry-tested and accepted algorithms, along with key lengths that provide a minimum of 128-bits of effective key strength and robust key-management practices, customer data is encrypted, both in transit and at rest. We hold high assurance SSL & TLS certificates, a globally accepted security certificate standard which is the highest measure to prevent threats and plagiarism.
ISMS and PCI DSS Compliant Firewall
Ulatus, a Crimson Interactive Co., has established and implemented an ISMS and PCI DSS compliant firewall and router configuration standards that: Restricts all traffic, inbound and outbound from "untrusted" networks (including wireless) and hosts. Identifies and records all connections between our data centers and other networks (including wireless). Prohibits direct public access between the Internet and any system component in Ulatus, a Crimson Interactive Co., data environment.
Regular Vulnerability Testing
Hackers and spammers are continuously evolving new ways of entering secured systems, hence we've built our security procedures, system designs, and internal controls through a Vulnerability Management Program to identify weaknesses that could potentially be exploited to violate system security. Our systems are protected against current and evolving malicious software threats through anti-virus software that is installed on all systems and updated regularly.
Robust Physical servers protection & Backup
Our cloud servers are hosted through high security data centers located in two different locations. The facilities are monitored with 24/7 video surveillance and motion sensor systems. Access is allowed only through an RFID access card. Only the IT-Head, IT-Infra Head, and CEO have access to the server room. The data on servers are updated periodically, ensuring that even in drastic circumstances like natural calamities affecting one server, the other server can act as a backup.
Data accessibility and uptime superiority
We've implemented redundant system's architecture that ensures your data is not just secure but also accessible with 99.8% availability. To ensure availability, all components are in a 2+redundancy model and servers are located in two geographically distant data centers. Additionally, all data is secured through near real-time incremental backups as well as daily full backups to a geographically remote location.
Regular internal training for Data Security
It is important that employees and translators are aware of the potential security threats they can encounter in their daily work routines and the security measures they need to follow to ensure a safe and effective translation ecosystem. Our employees and translators are kept up to date on matters concerning data protection through monthly refresher trainings and quizzes. Security awareness camps educating employees and translators on ISMS 27001 policies and procedures such as Good Desktop and Password Management practices are also regularly conducted.
Secure Platform for data exchange
You do not need to send files over emails, as emails are always exposed to risks! We provide clients with a highly secured quick access portal for uploading and downloading files for translation, which in turn is linked to our TMS. Translators are directed to our secured cloud based TMS, which helps prevent any data from being stored locally or on third-party devices. Data is protected by providing access only to authorized personnel as data owners who can set access rights, can revoke them at any time, and can prohibit downloads for highly confidential documents.
Our Success Stories
Ulatus is the preferred choice of over 200,000 clients worldwide for their trusted professional translation services. Read their stories!

IBM Watson Health
Effectively localized and tested the software for one of the world's largest company on their technical platform.
Read More
(ISC)²
Successful in achieving global market penetration and revenue growth by localizing educational content into 7 languages
Read More
Discovery Education
Achieved higher engagement rate by localizing e-learning modules for Class K-12
Read MoreOur ISO Certifications
As a professional translation service provider, our certifications demonstrate our commitment to clients and business partners worldwide.
Translation Services
ISO 17100:2015
Requirements For Translation Services
Information Security
ISO/IEC 27001:2022
Information Security Management System
Medical Devices
ISO 13485:2016
Medical Devices - Quality Management System
Quality Management
ISO 9001:2015
Quality Management System
Frequently Asked Questions
All documents are handled through a secure, role-based cloud TMS portal with end-to-end encryption (TLS 1.2 with AES_128_GCM). Files are not stored beyond the project lifecycle, and all personnel sign NDAs before accessing any client content.
Yes. Ulatus holds ISO 27001:2022 certification, the globally recognized standard for information security management. Our systems and processes are audited annually to maintain compliance.
No. Machine translation engines used in your project workflow are never trained, retrained, or updated using your documents or any data derived from them.
Access is strictly limited to authorized project personnel through role-based controls. Physical server access is restricted to three individuals: IT Head, IT-Infra Head, and the CEO. All access is logged and monitored 24/7.
Your data is removed from temporary storage immediately after processing. We do not retain your documents or any derived data after the project is closed. Your data remains your sole property.
Yes. We are happy to sign client-specific non-disclosure agreements. Additionally, all internal translators, editors, and staff members are bound by comprehensive NDAs as a standard condition of their engagement.