Please note you are free to confirm or reject an assignment that is offered. Our assignments usually operate under the “One assignment-One Translation Checker” system. Therefore, please reply as soon as possible and confirm the assignment.
i.Selecting Translators
Our assignments deal with very specific topics, and thus, we select Translation Checkers who meet the following criteria:
Your subject preference given at the time of recruitment matches that of the document
Comparing your time zone and delivery deadline of client
Speed of translation
Quality history
Availability
ii.Decision on confirming/rejecting assignments
You should take the decision of accepting an assignment after you have considered the below pointers:
Subject expertise
The allocated assignment’s subject area is within the scope of your expertise and you are confident of doing complete justice to the translation check and meeting the quality parameter.
!Accepting an assignment means that you have taken complete ownership of the translation check and technical content of the file.
Adhering to instructions
The information presented in the assignment email is critical to a proper understanding of the client's requirements. We expect our translation checkers to adhere to all instructions sent with an assignment.
!If you cannot comply with any of the instructions, you are required to intimate us before accepting the assignment.
Adhering to deadline
Workloads and schedules are assigned on the basis of turnaround time (TAT) and volume. Furthermore, our assignments are allocated based on the accuracy of following information provided by you in the recruitment form:
a.Working Hours (in IST)
b.Work on Weekends
c.Email Availability
d.Turnaround Time (in words or characters checked per day)
For most of the assignments, our Project Management team will send you intimation for your better planning. However, if there is any major delay, we shall adjust your deadlines accordingly.
! STRICT DON'Ts
Please DO NOT ASK for extension in the middle of an ongoing assignment. It is strictly discouraged because our clients have submission deadlines for their thesis, journal, presentation etc., which are impossible to extend. Also, delay at your end will affect the quality of work of the next person in the workflow, thus jeopardizing the further processing of the assignment. As a professional, we expect you to manage your time well. If you feel extension is needed, please ask so before accepting the assignment.
Please DO NOT REJECT assignments without stating reasons. Please reply to the assignment email by enquiring about the possibility of an extension. Please mention the following:
a.Reason for an extension OR reason for rejection
b.Earliest deadline by which you can complete the assignment, if you are able to accept with an extension
The Project Management Team will reply stating whether the extension of deadline is possible, or will propose an alternative deadline.
Please DO NOT WAIT until the last possible minute to inform us that you cannot meet the agreed-upon deadline
Please DO NOT ABANDON or give up on an assignment midway due to the difficulty level. We believe this kind of behavior is unprofessional. Your Monthly Performance Report tracks all these critical points.
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