Contacting the Project Management Team

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 07:00 IST–23:30 IST (01:30 GMT–18:00 GMT)

The Project Management team handles the allocation of assignments from start to finish. This team is trained to handle all aspects of allocation, including answering your queries (or routing them to those who can).

Communication between you and the Project Management team will primarily be via email to facilitate information flow and effective record keeping. We request that you follow these guidelines:

i.We recommend using a dedicated email account for receiving assignments and/or communicating with the Project Management team. This will help you track all deadlines and check the status of pending queries. Please designate this as your primary email address, so that all assignment emails are sent to this address.

ii.It may be necessary for the Project Management team to reach you by phone, either to request you to reply to an urgent email or to pass on important instructions. Please ensure that you send us your currently active landlines and mobile numbers. If these change, please ensure that you update us at the earliest.

iii.For the quickest means of communication, please provide your mobile, email or Skype ID whichever is available. Some of our recurring projects have tight turnaround times, so contacting you quickly is helpful.

iv.You can also contact our Project Management team on any assignment-related fee matters. They are responsible for maintaining your fee of each assignment.

Please note that Project Coordinators CANNOT help with

i.Invoicing and payments

ii.Recruitment queries